| 1.3.2. Organizational Learning |
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With the growth of organizations and the increased use of information and communication technology, there have been several approaches to research and describe the optimal conditions and practices to create and exploit knowledge in organizations. Namely the two schools of organizational learning (or learning organization) on the one hand, and the field of knowledge management on the other. There is an enormous overlap between the two approaches and while there is merit in precise distinctions and definitions, for this study the understanding that all of them deal with the creation of a culture of knowledge seeking and sharing should suffice .
Figure 1.4 - Organisational Learning fosters Innovation
Figure 1.5 - The 'missing link' Knowledge Entrepreneurship
Steinberg (2005) rightly comments that at the heart of these economic rationalizations of human knowledge and behavior are models and theories, which reduce human action to utility equations. Economics sees itself as a ‘positive, value free science' (Landreth & Colander, 1989, p. 309). Accordingly human knowledge is subsumed to relate to one superior ‘objective' rational reality. In this conceptualization, all human thought is strictly logical and centered on the goal of utility maximization. This perception and its dominant application in business affairs might be one of the key factors that have led to the alienation of the individual, because all emotion and irrationality is cropped because the rationalist scientific paradigm can not account for it. Ciborra (2002) comments on this subject that these researchers ‘the world gets experienced as an object' (p.16) subsequently, ‘Geometry first uses ideal shapes as approximations of the vague shapes that exist in nature [...] next we grant such ideal entities essence and existence [...]eventually, ideal entities are substituted for reality, and the vague contours of the everyday reality and the human subjects who move around are dismissed or simply forgotten' (p.17). Ciborra further assesses that with the measuring methodologies employed by this scientific paradigm the key element is neglected: human existence (p.18). It is for this reason this study has chosen to implement a qualitative grounded theory approach employing a rhizomic complexity paradigm (as outlined in Annex C). With this approach I strive for a truly realistic (non-reductionist) perception of the natural conditions of knowledge entrepreneurship. --------------------------- (i) Scholars have engaged in endless discussions about the differentiations between organizational learning, the learning organization and knowledge management. See e.g. Loermans (2002), or Kontoghiorghes (Kontoghiorghes, Awbre, & Feurig, 2005) for good differentiation and synthesis. The study will use the term learning organization to describe an organization which developed such a culture, however the other terms might also be used depending on the context. (ii) Another school of researchers have investigated how organizations can reform and transform themselves. This school, known as change management, emerged during the 1950’s when more and more traditional companies realized that they had to make drastic re-arrangements in terms of technology and management practices if they were to compete in their markets. A very interesting body of knowledge, analyzing how change processes can be planned and conducted, has developed. However this schools is only of minor importance to this study, as it is mainly preoccupied with how to run a change project at one particular time – in contrast to how organizational change can become an integral part of an organizations design. (iii) As this work also depends on concepts from the complexity sciences these scholars have been chosen as representatives of the field.
(iv) Intrapreneurship – (Pinchot, 1985) introduced the term intrapreneuring in his book Forms of Entrepreneurship. “From the standpoint of a company the benefits of having intrapreneur is obvious: Intrapreneurs introduce and produce new products, processes, and services, which in turn enable the company as a whole to grow and profit” (p. XV)
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