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1.3.3.2. What is Knowledge?
Like for entrepreneurship, the quest for an indisputable definition for knowledge is, with different duration and profoundness, ongoing. The question of what qualities scientific knowledge has to fulfill is discussed in Annex B, and also the section on the research approach and the epistemological position already puts forward several explanations of the approach to how to produce a and describe relevant knowledge claims. Hence in this section a simple preliminary definition (i) of knowledge for the conceptualization and operationalization as subject of entrepreneurship is given.
The most accepted basic definition is: Knowledge is a justified true believe. A true believe means that the knower actually is convinced about the truth of the knowledge. Justified in this case means that a reason can be given as to why this believe is held to be true.
A knowledge product is subsequently an attempt to codify knowledge. Either through the codification of research insights (which results in new knowledge) or through the codification of existing knowledge with the aim of improving or re-contextualizing the knowledge claims. Knowledge services on the other hand describe the activity to attempt to transfer knowledge or better to help someone to construct knowledge. It is important in the context of this research that technology can be used to improve knowledge services.
The complex subject of knowledge definition is spread across several sections of this research and specific aspects are discussed in the first section on the Epistemological Position (1.2.) as well as in the Annex B of this chapter,
1.3.3.3. Literature Review Knowledge Entrepreneurship
A variety of authors have dealt with topics related to knowledge entrepreneurship, but in this section, only the few work that have been identified to have used the concrete term ‘knowledge entrepreneur' (and derivates) are reviewed (ii) . Most of them do not have only a broadly complementary/matching understanding of the concept and are thus only contextually relevant to this research, but the Ph.D. research conducted by McDonald (2002) was found to propose and tested a useful conceptualization, which subsequently has served as basis for the model which emerged in this research (Haig, 1995; Kinach, 1995). In the following paragraphs it is reviewed what has been published in books and then the journal papers:
The Demos Think-Tank has published a report entitled: "Surfing the long wave: Knowledge entrepreneurship in Britain" (Leadbetter & Oakley, 2001), Colin Coulson-Thomas a Professor and Consultant has been promoting his version of the concept in various articles and workshops as well as in the book "The knowledge entrepreneur" (Coulson-Thomas, 2003), and lastly the librarian Stan Skrzeszewski (2006) wrote about knowledge entrepreneurship in the librarian context.
The Demos report is meant to influence policy planning in the UK. It starts with an overview section on entrepreneurship and why it is important to have an entrepreneurial society. It then goes on to present a collection of case studies from the UK creative IT services (gaming and animation). Even though there is no specific definition of the term given, they use knowledge entrepreneurship to indicate that the entrepreneur is starting an enterprise that is based on knowledge work.
With "The knowledge entrepreneur" Coulson-Thomas has written an interesting management consultant book. Having years of experience as business professor and board member, he brings reams of advice he has to give to the table. "The knowledge entrepreneur", has many general chapters (such as ‘contemporary information problems', or ‘requirements of different stakeholders'). In general this is not an academic but a practitioner oriented book; however some original concepts are worth noting. He describes knowledge-based opportunities as distinct from (classical) resource based opportunities; unfortunately there is no clear definition of a knowledge based opportunity which makes it difficult to demarcate, as all opportunities except for purely spontaneous action or intuition based opportunities are somehow knowledge based. He also puts forward a list of eleven things a knowledge entrepreneur needs to understand. It is a very extensive list starting with the ability to acquire, develop, share, manage and exploit information, knowledge and understanding, and related support tools, and it ends with the ability to lead and manage knowledge workers, network organizations and virtual teams. In between you have all the whole range of skills today's great leader should have. As said, it is a book for practitioners listing proposing an ideal entrepreneurial manager who is aware of the importance of knowledge.
The third book ‘The Knowledge Entrepreneur' by Stan Skrzeszewski (2006) was originally meant to be entitled "The Entrepreneurial Librarian" (ibid p. v), it describes practical hands advise for how to embrace the entrepreneurship paradigm in the librarian profession. He defines: "A knowledge entrepreneur is someone who is skilled at creating and using intellectual assets for the development of new ventures or services that will lead to personal and community wealth creation or to improved and enhanced services. The knowledge entrepreneur must have sufficient personal knowledge capital to be able to create value and/or wealth through the use of that knowledge capital" (ibid p.3). So far the definition is rather complementary with the conceptualization used in this research, only the dependence on existing intellectual capital and the result of ‘wealth creation and/or improved services' actually alludes to a different objective than knowledge product or service per se. He continues: "The knowledge entrepreneur must know more about the subject at hand than his or her client of boss. It does not always have to be a great deal more, and sometimes the difference is based on the ability to communicate, present, or more importantly, apply the knowledge asset" (ibid). Now this argument is not convincing in the context of this investigation as the focus lies here on identifying and realizing an opportunity, rather than exploiting existing intellectual capital. Later, when Skrzeszewski elaborates on how information technology is a key trend to be exploited by knowledge entrepreneurs, his librarian perspective shows through again:
"There is a growing need and expectation for relevant and usable digital information products and services. At the same time, there is a growing problem of information overload. Therefore, there is an attendant need to organize and package information for users, to put the information in context, to provide information intermediaries and facilitators, and to digitize all forms and formats of information - all major entrepreneurial opportunities" (ibid 31). Overall does Skrzeszewski present an interesting and valuable book with the aim to foment entrepreneurship among librarians and his general understanding of knowledge entrepreneurship is assessed to be compatible with the one developed in this research.
The forth author, McDonald (2002), has conducted his PhD research entitled "Knowledge entrepreneurship: Linking organizational learning and innovation" about a comparison of the conditions at hospitals regarding their approaches to knowledge sharing and exploration and the entry of innovations. The work is assessed as highly relevant and an amended version of his developed theory is described (see below) and applied in this research.
Another Author that has used the theme is Jennifer Rowley. In her paper "From learning organization to knowledge entrepreneur" (Rowley, 2000) she deals with how organizational learning can be meaningfully conceptualized. Thereby she stresses learning and the usefulness of the knowledge codified. In this context she elaborates on the concept of the knowledge entrepreneur. In her understanding "an organization that is a knowledge entrepreneur recognizes the multi-faceted nature of knowledge, and the implication that this has for organization learning. Specifically, I understands how to interface organizational learning and systems evolution in such a way as to optimize and capitalize on its knowledge resources in pursuit of its vision" (ibid p.14). This understanding expresses in a different way the role of knowledge entrepreneurship as proposed in this research. She writes knowledge entrepreneurship serves to "build bridges between people and systems". She then goes on to list what is in her eyes important to achieve the co-evolution of system and organizational learning in tandem. These are: allow for diversity, allow for historicity and a knowledge culture, as well as appropriate systems for storage and dissemination.
Lastly a short paper entitled "It's difficult to innovate: The death of the tenured professor and the birth of the knowledge entrepreneur" (Bouchikhi & Kimberly, 2001) has been published in the Human Relations journal. The paper describes a near future where knowledge entrepreneurs are "working under a diversity of employment contracts and attachments" (ibid p. 82). Therefore "knowledge entrepreneurs will be hired and compensated based on their ability to imagine, execute, and use of the results of research to develop original educational products". The authors are dealing specifically with business and management education, for which they are painting a profoundly transformed scenario as they are "break[in] out of their institutional straight jackets and redefine their roles in the production of knowledge". According to their vision, there will be "an almost medieval hierarchy" amongst professors, with the super-star academics performing more the role of a "CEO of a firm than like the traditional professor, managing their work and their careers with extraordinary autonomy from customary university constraints" (ibid p. 82). As will be developed in the research position regarding the role of the university in society (section 3.4.2.) this research does not promote and envision education to become ‘just another private sector service' and subsequently the scenario painted by Bouchikhi and Kimberly is not perceived as convincing, but rather as a linear continuation of the negative recent developments.
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(i) The insights regarding knowledge as telos (motivating value) of entrepreneurship are developed in chapter 4 section 2.1.2.
(ii) Some more papers and the contribution to an OECD workshop on the very related topic of knowledge management in higher education are reviewed in section 3.4.3. “The University as Knowledge Entrepreneur”
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